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April 22, 2018, 07:48:00 PM

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Author Topic: Best Buy Employees?  (Read 724 times)

eifwen2009

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Best Buy Employees?
« on: July 08, 2015, 07:46:39 PM »

ok, so I bought a laptop from the future shop back in 2012. Now with them being gone, I took it to the Geek Squad at Best Buy. Is there any Geek Squad employees out there? If so, how does a $70 diagnostic work?
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jjreason

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Re: Best Buy Employees?
« Reply #1 on: July 09, 2015, 07:49:35 PM »

I'm assuming they would do virus scans & remove programs that you don't really need on your computer to speed it up. There are many free tools available online that would do very similar things. What type of problems is the laptop having?
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eifwen2009

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Re: Best Buy Employees?
« Reply #2 on: July 10, 2015, 10:05:48 AM »

I know a tiny bit about computers, so I tried to get into the DOS program and tried a few things there to no avail.  Originally I ran the refresh disk on the computer so it would go back to original settings and now it says refresh isn't complete.
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jjreason

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Re: Best Buy Employees?
« Reply #3 on: July 10, 2015, 02:34:39 PM »

Do you have the Windows disk that came with the computer? I would suggest a clean install of Windows & see what happens.
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