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September 20, 2020, 01:16:38 AM

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Author Topic: EBGames UPDATE  (Read 23243 times)

bobafett108

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Re: EBGames UPDATE
« Reply #165 on: June 25, 2020, 02:19:13 PM »

I got mine last Thursday. shipped to me directly.
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bobafett108

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Re: EBGames UPDATE
« Reply #166 on: June 29, 2020, 10:31:50 AM »

anyone know how to contact ebgames about an order. i tried the toll free number and said it was closed. any one?
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KaleDayspring

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Re: EBGames UPDATE
« Reply #167 on: June 29, 2020, 10:38:36 AM »

Did they screw up your order too?

I sent an e-mail to their customer service, got a canned response and still haven't heard from them.

I was supposed to get a Revan and a Child. The package arrives and it's a manila bubble envelop. Way too small for a 6 inch figure. I took a picture and sent it to them.

Good Luck.

help@ebgames.ca
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bobafett108

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Re: EBGames UPDATE
« Reply #168 on: June 29, 2020, 12:19:08 PM »

thanks, I sent them 4 emails and finally had someone call me back. was able to update the order. so I am hoping it is fixed lol good luck on yours.
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old man ben

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Re: EBGames UPDATE
« Reply #169 on: July 02, 2020, 12:21:42 PM »

Got a call this morning from my EB Games store - my pre-order for their Shadow Trooper is in.  No sign yet of the Snow Speeder.
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bobafett108

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Re: EBGames UPDATE
« Reply #170 on: July 02, 2020, 12:41:21 PM »

nice. I ordered online. hoping it ships soon. my local eb still not fully open yet only doing pickups
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IanToronto

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Re: EBGames UPDATE
« Reply #171 on: July 02, 2020, 12:56:46 PM »

I hate to say it...but I believe EB Games has dropped a lot of the earlier pre-order pick-up orders. I didn't get my in-store pick-ups for the following:

Retro Hoth Game with exclusive Luke snowspeeder outfit
Black Series The Child  (Baby Yoda)
Hasbro Talking Baby Yoda with bowl and frog.
Black Series Snowspeeder

(I'm sad!)
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old man ben

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Re: EBGames UPDATE
« Reply #172 on: July 02, 2020, 01:23:49 PM »

I am also waiting for these same items.
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Ookk

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Re: EBGames UPDATE
« Reply #173 on: July 02, 2020, 05:16:01 PM »

Different Ian, same story. One day my EB Games phone call will come...
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Goldenrod

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Re: EBGames UPDATE
« Reply #174 on: July 02, 2020, 06:02:52 PM »

I just asked my source at ebgames, he's assistant manager, he told me that all pre-order made in store will be honored
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bobafett108

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Re: EBGames UPDATE
« Reply #175 on: July 02, 2020, 09:45:19 PM »

my shadow trooper shipped. the one manager I deal with said same thing. going to try to honor all pre orders . hoping they get the hoth retro board game in I pre order .
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old man ben

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Re: EBGames UPDATE
« Reply #176 on: July 03, 2020, 12:21:42 PM »

My store manager says the same thing... all preorders will be filled.  It is taking some time as their warehouse is at half staff due to social distancing, etc.   I guess we just have to be patient.
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jjreason

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Re: EBGames UPDATE
« Reply #177 on: July 03, 2020, 12:28:33 PM »

I had all but given up hope on my Probe Droid, but it did come through. I wish I had had the foresight to order the Snowspeeder as it doesn't seem like the stores are getting any extras just to have on the shelf.  :(
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old man ben

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Re: EBGames UPDATE
« Reply #178 on: July 03, 2020, 02:39:52 PM »

My local EB called today to say they got the Boba Fett helmets in. However, I donít do the helmets so there could be an extra there today.
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skywalker1973

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Re: EBGames UPDATE
« Reply #179 on: July 04, 2020, 08:07:48 AM »

Ebgames.ca has the 40th Anniversary Black Series Fett up for preorder https://www.ebgames.ca/Toys-Collectibles/Games/876164/star-wars-40th-anniversary-e5-boba-fett
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