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Author Topic: toysnowman.com  (Read 3050 times)

Toy Snowman

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Re: toysnowman.com
« Reply #15 on: August 22, 2020, 12:35:14 PM »

Been up for order already :)
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jmac

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Re: toysnowman.com
« Reply #16 on: August 24, 2020, 12:52:17 PM »

I see the Tantive play set is sold out now. Do you think you will have any more? I missed out!
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Toy Snowman

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Re: toysnowman.com
« Reply #17 on: August 31, 2020, 06:25:54 PM »

Yep just put some more up :)
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Darth Woo

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Re: toysnowman.com
« Reply #18 on: February 18, 2021, 01:19:42 PM »

I have to say that the customer service here is awesome.  I placed a new order and asked to have it added to my pre-order which hasn't shipped yet.  They told me what to do and that they would refund the shipping charges.

I expected that the refund wouldn't happen till after the items shipped, but nope, got the refund within hours.  Can't wait for the Bad Batch to show up but I just wanted to give a shout out that I'm quite impressed with Toysnowman so far.
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Wedge1021

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Re: toysnowman.com
« Reply #19 on: February 19, 2021, 10:23:51 PM »

^^^
Similar experience here! Very quick in responding as well.

My only complaint isn't even really against the store, but more Hasbro's distribution in general. Some pre-orders have been delayed a few months due to Hasbro cutting back on early shipments to him, and/or just flat out delaying stuff. But he is good at communicating those to you when asked, and also posts timely updates to his Facebook page. Seems to be a problem across the board, especially for smaller shops. Just the times we're in right now!
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